MasterCard (MBNA) Customer Service

The customer service for my credit card was out of this world awesome. Sure, I had to sit on hold for one minute and twenty seconds, but the person on the other end was amazing. I called to let them know I'll be travelling out of the country (so that my credit card didn't get denied while I was in Canada or Germany) and for once in my life a customer service representative was very personal, very helpful, and seemed grateful that I was being proactive.

Customer service goes a long way towards earning more respect from me.